Retail Purchase Categorization for multiple Amazon accounts

JonathonPaul

Please do not send me a link to the Help article - I've already looked at it and as far as I can tell, this does not solve my problem.

Problem Description

My wife and I have two separate Amazon accounts - I want Quicken Retail Purchase Categorization to happen for both accounts. No matter what I do, Quicken RPC only downloads orders from my account and not from my wife's Amazon account.

My Setup / What I've Tried

Within my default web browser (Edge), I am signed into both Amazon accounts - Amazon gives me the ability to switch between accounts without entering a username/password. (The documentation specifically states that it 'retrieves orders from whichever Amazon account is currently signed in to your browser - both accounts are signed in.)

I have tried switching accounts from the Amazon website within my browser from mine to my wife's and clicking 'Get Orders' from the extension - none of my wife's orders are downloaded. (The documentation states 'If you have multiple Amazon accounts, you can switch between them in your browser' - that's what I've done.)

What I expect

Since I'm logged into both accounts, I expect Quicken RPC to download from both accounts. In a perfect world it wouldn't even require switching, but this is likely a limitation based on the Amazon website.

If that isn't possible, then I expect the documentation to be updated and to be specific about exactly what actions are required to download transactions for both accounts. As noted above, I have followed what I believe the steps should be based on the documentation provided, and it does not address the issue.

Chris_QPW

I believe the documentation needs to be changed to clearly state that you must log out of the other account and log in again with the different account and that you can't sync two accounts back to back on the same day in the same browser.

Amazon's UI allowing you to switch accounts isn't the same as which account the browser is logged into.

If I'm correct, a good test would be to log out of both accounts and then log into your wife's account and try it. But there is even another problem. If you have done a sync for today it will not do another one until the next day.

So, the only practical solution I can think of is to use both MS Edge and Chrome with each of them logged into a different Amazon account.