NC State Employees Credit Union Upgrade & Connection Issues

Kitty_W

I'm using a Quicken subscription on Windows. I have accounts w/NC State Employees Credit Union &, since they upgraded their platform, I've been unable to link my accounts to Quicken. (My most recent error message was OL-220-A.) I tried to use the fix State Employees offered, but it didn't work. I see posts here about the issue, but I don't see where it's been resolved. State Employees sent me back to Quicken…

Sceptic

@Kitty_W - there is an active Quicken alert out there for NC SECU. And several threads discussing the connection issues. The one I attached here seems to contain the most recent comment.

https://community.quicken.com/discussion/7974092/ongoing-8-10-26-state-employees-credit-union-fdp-106-cc-506-ol-297

https://community.quicken.com/discussion/7976466/nc-state-employees-credit-union-secu-issue

Your OL-220-A error seems to be a new error code for the SECU connectivity issue. I don't see it referenced in the alert or the threads I looked at.

For what it's worth, here is the Quicken Support article regarding this specific error -

https://www.quicken.com/support/error-message-ol-220-ol-221-ol-222-ol-223-ol-224-ol-225-or-ol-226-when-using-online-services/

The error has different solution paths depending on the type of connection method you are using or attempting to connect with. If the error persists, the recommendation is to contact Quicken Support - https://www.quicken.com/support/search-opt