We are aware of an issue some customers might see when adding accounts to an already connected Direc Connect (DC) ONLY connection option. For example:
- You have connected accounts at Wealthscape Investment
- You attempt to add a new account in Quicken
- You will be presented with an out-of-date Add Account window.
- This window is a Quicken bug and not something the bank can assist with.
At this time, we do not have an estimated timeframe for a resolution. We will continue to provide updates in this Community Alert as more information becomes available.
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Thank you!
(Ticket #12642700/QWIN-28029)
