nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Quicken authenticates with Windows XP?

frankfurter

My FNBO account was acting up this week by not being able to connect. Today, Quicken asked me to reconnect the account, so I did. It worked, and my connection errors are gone. However, check out this email I got from FNBO immediately after signing in with Quicken -

I'm sure I don't understand the login process behind the scenes, but surely Quicken is not using Windows XP for anything, are they? 😳 [Edited - Readability]

Find more posts tagged with

Windows

Mac

Sign-in

Comments

Sceptic

@frankfurter Quicken Mac does not run on Windows XP. The Windows XP reference in your bank's security email is likely an artifact of how the bank identified the connection during the reauthorization process. Some financial institutions display generic or inaccurate device or operating system information for third-party connections such as Quicken. If the alert occurred at the same time you reauthorized your accounts, it was most likely related to that activity rather than an actual sign-in from a Windows XP computer. If you remain concerned, contact your bank's online security department and ask them for additional details about the login record.

Quicken James

Hello @frankfurter,

Thank you for reaching out and sharing your experience. I am happy to help!

I'm glad you were able to get your accounts connected, and they are now working as expected.

Regarding the email you received from your bank, I’m not sure why it is identifying your system as Windows XP.

When you authenticate your accounts through Quicken, the process uses your own operating system rather than a separate system to connect your accounts. Since you are using a Mac, the operating system should have been identified as macOS.

Unfortunately, I cannot determine why the bank’s email reported otherwise.

The bank misidentified the operating system on their end.

I recommend contacting your bank directly to clarify why the email identified your system as Windows XP and make sure no one else gained access to your accounts.

I hope this helps.

frankfurter

Thanks to both of you for the replies. I was thinking the auth happened on the Quicken server and handed off to the bank, so good to know. And if you think I'm going to try and explain this one to some rando at FNBO……..lol.

Thanks again!

Quicken James

Hi @frankfurter,

Thanks for following up.

I am glad we were able to clear things up for you. If you need any further assistance, don't hesitate to reach out.

Thanks again.

NotACPA

HIGHLY unlikely, just this side of impossible, that Q's servers are running XP. That's not a server OS.

This is an erroneous message from your bank, plain and simple

Jon

If they're screen scraping then I assume the bank will report whatever the screen scraping software says it is via the user agent string when it logs in. It may be that they just never updated it from the XP days.