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CC-501 on 6 out of 9 accounts (11/6/2026)

steve87@

This morning I'm getting CC-501 errors on 6 out of 9 accounts. All credit card and bank connections failing (American Express, Ameriprise Financial, Capital One, Chase, Sam's Club, Target all failed. Credit union, Venmo and my brokerage account succeeded.)

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Quicken Kristina

Hello @steve87@,

Thank you for letting us know you encountered this issue! To help troubleshoot, please provide more information:

Did this issue start after a computer or program update?
Do you keep your Quicken file directly on your computer's hard drive?
Is your file synced with any cloud services such as OneDrive, iCloud, or Dropbox?

When I check our internal tools, I see what appears to be successful connections with those financial institutions. Did the issue resolve?

I look forward to your reply!