R70.20 Release - DIRECT CONNECT ACCOUNTS FAIL TO UPDATE - 2-WELLS FARGO AND AMERIPRISE FINANCIAL

Question

I am getting an error message when I update my accounts at Wells Fargo and Ameriprise Financial. Early yesterday, the one-step update worked fine.  Late yesterday, I updated to release R70.20, and today I get error messages during the "one-step update" for both Wells Fargo and Ameriprise; both are DIRECT CONNECT accounts.

Is this a flaw in the R70.20 release, and what is being done to correct it?

Neal Lerner · Answer

My One Step Updates are find for PNC and Wells Fargo, but Amperiprise Financial Direct Connect is failing with the OL-290-B. I'm on Version R70.20 Build 27.1.70.20. I last had a successful download on 11/4.  Any other reports of Ameriprise issues?

Quicken Laura · Answer

Hi @Jerry Pederson,

Thank you for chiming in!

Yes, our team is actively working to resolve this issue. While we don't have an estimated timeline for the fix just yet, please know that it remains a priority for our team.

We'll continue sharing updates and any new information through the Community Alert linked above.

Thank you!

Jerry Pederson · Answer

Quicken should resolve this problem ASAP, not the user.