Overpayment of invoice
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jodzeee
Member ✭✭
A client overpaid his invoice and I wrote him a check to refund the difference. I can't figure out what I should do about this in Quicken. Ideas?
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Best Answer
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The "new feature" I was referring to is a new line appearing at the bottom of each printed invoice: "Balance due: xxx.xx"
If you expect the customer to order something else, the invoice would show, e.g., "Total 100.00"
"Balance Due 80.00", assuming that the customer overpaid by $20.00If you have recorded everything properly including the refund check that you wrote, that refund should appear in your Customer Invoices account as a "New Refund" transaction. This, in turn posts a transaction into your checking account which you can optionally use to write and print a check with Quicken.
Of course, now that you have refunded the amount overpaid, the next invoice for this customer will not show a difference between Total and Balance Due.5
Answers
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What is this new feature and how do I use it? I had an overpayment and gave the customer a check refund. How do I record that?0
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The "new feature" I was referring to is a new line appearing at the bottom of each printed invoice: "Balance due: xxx.xx"
If you expect the customer to order something else, the invoice would show, e.g., "Total 100.00"
"Balance Due 80.00", assuming that the customer overpaid by $20.00If you have recorded everything properly including the refund check that you wrote, that refund should appear in your Customer Invoices account as a "New Refund" transaction. This, in turn posts a transaction into your checking account which you can optionally use to write and print a check with Quicken.
Of course, now that you have refunded the amount overpaid, the next invoice for this customer will not show a difference between Total and Balance Due.5 -
Please do not post the same question and also reply to other, similar questions at the same time.
An answer to your question was provided here:
https://community.quicken.com/discussion/comment/19994591#Comment_19994591
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This discussion was created from comments split from: a customer overpaid and invoice, Quicken did an automatic transaction for the credit. How do I recor.0
This discussion has been closed.
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