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I changed the email address on my Quicken ID. Now it won't open my Quicken data file.

Glenn777

I changed my email address to my new email on my quicken ID. Now my Quicken 2019 won't update my data file. The options it gives me are gibberish, and when I try any of them all I get are dire warnings, and nothing is fixed.

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Accepted answers

thecreator

@Glenn777 ,

Hi,

The fix is simple. Go to: https://www.quicken.com/
Move the mouse pointer to Sign In and click My Account and make sure that you can sign in there with your New Information and make sure that you also see Download Quicken listed in My Account.

Next, Open Quicken. Click Edit then click Preferences.
Click Quicken ID, Sync & Alerts.
Click Sign in as a different User.
Type Yes to confirm Sign out.

Now simply Re-register your Quicken Data File.

It is that simple.

Image: https://us.v-cdn.net/6031128/uploads/editor/p1/xpdgnb12b235.jpg

All comments

Quicken_Tyka

Hello Glenn777,

Can you please provide a screenshot of the error that you're seeing?

For steps on capturing a screenshot please see https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots.

Thank you.

Glenn777

I removed email addresses, of course.

Image: https://us.v-cdn.net/6031128/uploads/editor/3h/vbyrnmoepd8o.png

Quicken_Tyka

Thank you for that!

What is the message that you get when you select change owner?

Can you please include an image of that screen as well?

Thank you!

Glenn777

Again, I removed the email

Image: https://us.v-cdn.net/6031128/uploads/editor/mi/dxbtu4t5yypi.png

Quicken_Tyka

Thank you for providing that.

You are going to want to type Yes to sign in with the newly changed Quicken ID.

Let me know if any problems come up after his process.

Thank you!

thecreator