Quicken won't open

vgalewv@ · May 2019

Installed it . opened it then closed it down. Program then would not open, Uninstalled and reinstalled and the same thing is happening. Program won't open

Greg_the_Geek · May 2019

Have you tried restarting your computer? What version of Windows are you using?

thecreator · May 2019

vgalewv@ ,

See this post: https://community.quicken.com/discussion/7803899/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet#latest

And this procedure: https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions

Do not open an existing file but create a New Quicken Data File, first, then you can make sure the program works with a New File and if it crashes with your Quicken Data File, then you need to restore older Manual Backups until it does not crash, then work on from there.

dmoore7432 · June 2019

I created a new data file but it still hung up.

dmoore7432 · June 2019

was able to find the patch to load - that fixed my problem

dmoore7432 · June 2019

Loading the patch was a temporary fix. Found I have to load it again each time I try to open the desktop application

Quicken Sarah · June 2019

Hello @dmoore7432

Thank you for sharing that you are also experiencing issues with Quicken. May I ask, what exactly is happening in Quicken?

Is the program freezing? If so, what actions are being performed when the freeze occurs, i.e - signing into the Quicken ID, running One Step Update, Syncing to the Quicken Cloud, etc.

Do you receive a blank screen that only says "Success" after signing into the Quicken ID?

Or is Quicken crashing and you are receiving a dialogue window asking you to submit a crash report to Quicken?

Please also let us know what version and release of Quicken you are using (Help > About Quicken).

Thank you,

Sarah

Quicken won't open

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