How to correct syncing errors
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jaspden@
Member ✭✭
After each online update I get a response informing me up syncing errors to be corrected, but have no idea of how to correct and/or clear them.
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Best Answer
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Hello Joejoe said:What if there is no "Reset your cloud data" link?
If you haven't already, please review the information and troubleshooting steps available at https://community.quicken.com/discussion/7856172/faq-common-mobile-web-sync-errors-and-solutions#latest and let us know if this helps to resolve the sync issues.
Thank you,
Sarah
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Answers
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Try to Reset Sync so that the current cloud sync file is replaced with a fresh complete copy
Do note that a full Sync process may take many minutes to complete.Log out of your mobile app, then do this on your desktop / laptop:
How to reset Sync to Cloud
- Go to Edit / Preferences / Quicken ID, Sync & Alerts
- Under the "Mobile and Web" group to the right, if present, click the "Reset your cloud data" link and follow the instructions until it is complete.
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What if there is no "Reset your cloud data" link?0
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Hello Joejoe said:What if there is no "Reset your cloud data" link?
If you haven't already, please review the information and troubleshooting steps available at https://community.quicken.com/discussion/7856172/faq-common-mobile-web-sync-errors-and-solutions#latest and let us know if this helps to resolve the sync issues.
Thank you,
Sarah
5
This discussion has been closed.