I get an error message when I sync data,

topcat · August 2019

Error message reads -
the desktop transaction in [file name] on [date] for $-389.00 was not synced.
refresh your data and try again.
two options are provided [ ignore] and [update ]. tried both and neither worked.
However I cannot locate the transaction in the file I was directed to.
I am not sure my data as a whole is being synced

UKR · August 2019

Please try to Reset Sync so that the current cloud sync file is replaced with a fresh complete copy
Do note that a full Sync process may take many minutes to complete.

Log out of your mobile app, then do this on your desktop / laptop:

How to reset Sync to Cloud

Go to Edit / Preferences / Quicken ID, Sync & Alerts
Under the "Mobile and Web" group to the right, if present, click the "Reset your cloud data" link and follow the instructions until it is complete.

UKR · August 2019

Please try to Reset Sync so that the current cloud sync file is replaced with a fresh complete copy
Do note that a full Sync process may take many minutes to complete.

Log out of your mobile app, then do this on your desktop / laptop:

How to reset Sync to Cloud

Go to Edit / Preferences / Quicken ID, Sync & Alerts
Under the "Mobile and Web" group to the right, if present, click the "Reset your cloud data" link and follow the instructions until it is complete.

I get an error message when I sync data,

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