After updating quicken, can not sign in to my account

Error message is "Oops! Something went wrong. Please try again...". Quicken support indicated at first that I needed to update my Windows 10 to version 1903 (done!N. When that did not work they indicated that because of a new security patch implemented 2 weeks, users are blocked from accessing their accounts from outside North America ( I am currently traveling in Asia) but I find it hard to be believe this to be the case given the user base consists on many traveling business people. Is anyone else encountering this problem and is there a solution?. I track all my investments in Quicken and I am unable to do so during this period of market volatility.