Vanguard 401k not downloading new transactions

QUserPaul · October 2019

I am able to connect via One Step Update, but new transactions don't download.
I have deactivated and reactivated.
This pulls in the new transactions.
But the issue remains.
No error messages.

Quicken 2019, R22.12, 27.1.22.12for Windows

Thank you

markus1957 · October 2019

This has been ongoing for years in their 401k accounts. It is a Vanguard problem best I can tell as I could never find the transaction in the OFX log file. I moved my funds to an IRA because of this after I retired. I'm kind of surprised they have not stumbled on a fix by now.

In the past what I did to work around it was to go to the Vanguard website and download a qfx file from the 401k account into Quicken. In my case, I only had to do it monthly, except on those rare occasions where for whatever reason the monthly fund dividend actually downloaded.

espeelma · October 2019

same problem

QUserPaul · October 2019

Update on my issue, deactivate and reactive no longer pulls in new transactions. I had to delete the account and add a new one. Any help would be appreciated.

markus1957 · October 2019

This has been ongoing for years in their 401k accounts. It is a Vanguard problem best I can tell as I could never find the transaction in the OFX log file. I moved my funds to an IRA because of this after I retired. I'm kind of surprised they have not stumbled on a fix by now.

In the past what I did to work around it was to go to the Vanguard website and download a qfx file from the 401k account into Quicken. In my case, I only had to do it monthly, except on those rare occasions where for whatever reason the monthly fund dividend actually downloaded.

Vanguard 401k not downloading new transactions

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