Bill & Income Page Not Displaying Correctly

Options
Jay Waldner
Jay Waldner Member ✭✭✭
edited November 2019 in Reports (Windows)
Well, here we go again. Quicken is not working again and I can't get a hold of anyone to chat about it. Hopefully, someone here will know how to fix it. (Removed)
The Bills and Income page is not displaying correctly. The stacking view isn't showing things correctly and you have to actually click off an item to get a window to pop up and click on it rather than clicking on the item itself.

Is anyone else experiencing these issues and how to you correct it?

Comments

  • UKR
    UKR SuperUser ✭✭✭✭✭
    Options

    If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.

    Still not working?

    Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
    Please perform all the steps in this document:
    Troubleshooting 101 - Fixing Software Installation and Data File Problems

    If after all of the above you're still having problems ...
    Can you please capture one or more images of the parts of your Quicken window showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
    The Windows Snipping Tool (available with Windows 7 and up) can be used to capture a partial screen image and save it to a file.  Microsoft Paint can be used to annotate the image.
    https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots
    To take a screenshot in Mac please see https://support.apple.com/en-us/HT201361
    Please create image files of type PNG, JPG or GIF only.
    To attach the image here, start composing your reply in the "Type your comment" box at the bottom of this webpage. Drag and drop the image or, at the top of the text entry window you'll see a row of icons beginning with B I S
    Click the "Attach image" icon (the one that looks like a tiny landscape with mountain and sun). It will allow you to select and upload the captured image file(s) from your computer. The captured image(s) will be inserted at wherever the cursor is located in the text.
This discussion has been closed.

Categories