Program says it can't open the source file when trying to back up
Have been trying to back up since getting a new computer, and with end-of-year statements, you can see why this is concerning me. Quicken opens fine when first starting, and the only issue has been with OneStepUpdate hanging and never coming back (answered in another post, and I have also been downloading statements from each individual website). When I ask to backup (or the program does), I give it a filename to use and hit enter, and the next thing it tells me is that it can't open the source file, then it tells me the source file is in use and to close it, and then it tells me that Quicken can't find the source file and I am looking at a blank Quicken screen (with icons across the top, but no financial data). Help! I really need to backup my files regularly, and this error keeps happening.
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