How do I fix an 'illegal' transaction?
Options

AprilSirianniBonner
Member ✭✭
I cannot back up to Quicken cloud; I get the attached message. There are no repair suggestions, so I am not sure how to proceed. I should note both of these transactions are cleared and reconciled, I can see nothing odd about them.
0
Best Answer
-
If you haven't already, I suggest you reset your cloud data: https://www.quicken.com/support/troubleshooting-quicken-mobile-companion-app
Also, the Quicken Cloud is not a backup: https://www.quicken.com/support/what-quicken-cloud5
Answers
-
If you haven't already, I suggest you reset your cloud data: https://www.quicken.com/support/troubleshooting-quicken-mobile-companion-app
Also, the Quicken Cloud is not a backup: https://www.quicken.com/support/what-quicken-cloud5 -
Thanks for the reply! (Yes, I should not have used the term back up, I do realize it is a sync to an app)
As to your suggestion; the link you sent does not specify (nor link to) a way to reset the quicken cloud data. I hope I am not being dense, but I am eager to fix this and you may have that key!
Appreciate your help!0 -
AprilSirianniBonner said:Thanks for the reply! (Yes, I should not have used the term back up, I do realize it is a sync to an app)
As to your suggestion; the link you sent does not specify (nor link to) a way to reset the quicken cloud data. I hope I am not being dense, but I am eager to fix this and you may have that key!
Appreciate your help!
0
This discussion has been closed.
Categories
- All Categories
- 23 Product Ideas
- 29 Announcements
- 208 Alerts, Online Banking & Known Product Issues
- 19 Product Alerts
- 750 Welcome to the Community!
- 621 Before you Buy
- 1K Product Ideas
- 50.9K Quicken Classic for Windows
- 15.7K Quicken Classic for Mac
- 996 Quicken Mobile
- 785 Quicken on the Web
- 82 Quicken LifeHub