Updated to R23.21 - Sync appears to push transactions out to 2021

cdarling
cdarling Quicken Windows Other Member ✭✭
edited February 2020 in Errors and Troubleshooting (Mobile)
Since then, the Synch to cloud seems to push out advance transactions to the Web into 2021 from Automatic Bill Reminders that are set for once per month. Have spent 2 hours on Quicken chat with support with no solution forthcoming. Anyone have this problem?
Thks

Best Answer

  • cdarling
    cdarling Quicken Windows Other Member ✭✭
    Answer ✓
    I upgraded my phone App to version 5.18.1 (16955) and the problem seems to have disappeared!! The version I had was older BUT worked fine before I upgraded the desktop to 23.21 and 24.14. But look, I am happy tp have resolved this one, and thanks again for your interest.

Answers

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited February 2020
    What complete version build are you using..... Help --> About Quicken
    For the Qwin users, the latest release of R24.14
    appears to address these related transactional issues.


  • cdarling
    cdarling Quicken Windows Other Member ✭✭
    Thank you, took yr advice and updated to 24.14 but unfortunately, same result. Reset the cloud after update but advance dates still visible in App even though Desktop looks perfect
  • cdarling
    cdarling Quicken Windows Other Member ✭✭
    Answer ✓
    I upgraded my phone App to version 5.18.1 (16955) and the problem seems to have disappeared!! The version I had was older BUT worked fine before I upgraded the desktop to 23.21 and 24.14. But look, I am happy tp have resolved this one, and thanks again for your interest.
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