Errors and Troubleshooting (Mobile)

Discussion List

• 
  App not synching

  Answered ortrek 12 views 1 comment 0 points Most recent by ortrek July 15
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  "Parameter institutionLogonId must be specified for this request": How do I fix this

  Answered David Mueller 21 views 2 comments 0 points Most recent by Quicken_Tyka July 15
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  Quicken Mobile for Android - Connectivity Error: Swipe to Fix

  Answered Phil Wells 12 views 1 comment 0 points Most recent by Greg_the_Geek July 15
• 
  How to correct an entry that diesn’t line up in order of date?

  Answered dmrobertsn 15 views 1 comment 0 points Most recent by Valderi July 14
• 
  Very long syncing with Quicken Cloud

  Answered Jim Russell 39 views 3 comments 0 points Most recent by Jim Russell July 14
• 
  Error message about transaction not syncing

  Answered Susan Brasel 27 views 3 comments 0 points Most recent by Susan Brasel July 13
• 
  Merged: Can't do a sync to Quicken Mobile - what causes can't access entity (a spending category) e…

  Mike Killian 26 views 0 comments 0 points Started by Mike Killian July 13
• 
  Sync to mobile isn't working properly (edited)

  Linnwilt 50 views 3 comments 0 points Most recent by UKR July 12
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  Removing strange characters

  Accepted Answer bertmiami 42 views 3 comments 0 points Most recent by Quicken Sarah July 11
• 
  Don't Sync in the last version (5.13.0 13070)

  ricardoglezf87 72 views 9 comments 0 points Most recent by Quicken Sarah July 9
• 
  Mobile Sync Categories on Mobile App no longer available after R19.44

  sbrownx5 80 views 7 comments 0 points Most recent by Quicken Sarah July 9
• 
  Why are some transactions entered in Quicken Mobile disappearing?

  Answered BDHinson 19 views 1 comment 0 points Most recent by Quicken Harold July 9
• 
  Quicken ios app and web app continues to reject proper AMEX credentials - day 5

  mkrosse 22 views 2 comments 1 point Most recent by ijgordon74 July 8
• 
  How to get categories to show in Mobile

  Answered Billfinancial 26 views 2 comments 0 points Most recent by johnplay26 July 7
• 
  Have downloaded the app and it keeps "refreshing" forever

  Answered debbie 27 views 1 comment 0 points Most recent by ps56k July 5
• 
  Am I able to enter transactions while on the go in Mobile yet?

  Accepted Answer Dallas Giddens 27 views 2 comments 0 points Most recent by Dallas Giddens July 2
• 
  What is error code CC-501?

  Answered Michael Reavell 50 views 6 comments 0 points Most recent by Quicken Sarah July 2
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  Fields not syncing correctly

  pdecatrel 18 views 1 comment 0 points Most recent by mshiggins June 29
• 
  Mobile App reports bad login for credit card accounts while Windows 2019 client has no issue

  Answered crschneiderjr 19 views 1 comment 0 points Most recent by Quicken Sarah June 27
• 
  Does anyone else have transactions disappear?

  Closed ChrisS70 46 views 8 comments 0 points Most recent by Quicken_Tyka June 25
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  more details on mobile issue in windows version 19.44

  Answered PL30066 20 views 1 comment 0 points Most recent by Quicken Sarah June 24
• 
  USAA Accounts won't connect in Mobile App

  Answered schmieg 43 views 3 comments 0 points Most recent by Quicken_Tyka June 24
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  Recent Transactions Section Displaying Incorrect Transactions

  Austin 46 views 4 comments 1 point Most recent by Quicken Sarah June 21
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  Merged: Are Sync troubles continuing after R19.44 update?

  Linnwilt 66 views 0 comments 1 point Started by Linnwilt June 19
• 
  Mobile Budget - Empty Status Bars

  Accepted Answer Closed Chris Harris 34 views 7 comments 0 points Most recent by Chris Harris June 17
• 
  How do I delete my cloud account?

  Accepted Answer Closed snew 26 views 2 comments 0 points Most recent by snew June 17
• 
  Cannot sync investment accounts

  Accepted Answer Closed AllanB 37 views 3 comments 0 points Most recent by NotACPA June 15
• 
  How to remove a Quicken file from the mobile app?

  Accepted Answer Closed pls 23 views 1 comment 0 points Most recent by Greg_the_Geek June 15
• 
  Q Mobile Android - Login Error for Citi Cards

  Accepted Answer Chuck Anderson 11 views 1 comment 0 points Most recent by Quicken Sarah June 13
• 
  Since last update Quicken Mobile is Not Syncing Properly

  Closed GregDCNow 29 views 2 comments 0 points Most recent by Quicken Sarah June 13