On the struggle bus with Bills on mobile app

NitDawg
NitDawg Quicken Mac Subscription Member ✭✭

Pretty simple.

Desktop:

Bills & Income —> Bills

One would think the amount due in the desktop app (Mac) would match the amount due on the mobile app.

Yes, everything is synced yet I have no idea where the amounts due in the mobile app are even coming from.

And on top that maybe half of the payee/ebill/linked accounts even produce the right amount anyways (not the current issue at hand though).

This is one broken ecosystem.

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @NitDawg,

    I can see how this would be a frustrating issue. To start troubleshooting, please reset the Quicken Cloud.

    To reset the Quicken Cloud, in your desktop app, navigate to Quicken>Settings, then click on Connected Services.

    Screenshot 2025-01-18 at 5.54.26 PM.png

    In Connected Services, click the Reset button and follow the prompts.

    Once the reset is complete, log out of the mobile app, log back in, and test to see if the issue is resolved.

    Please let me know how it goes!

    Quicken Kristina

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  • NitDawg
    NitDawg Quicken Mac Subscription Member ✭✭

    Thanks so much!

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    You're welcome,

    Did the troubleshooting resolve the issue?

    Thank you!

    Quicken Kristina

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This discussion has been closed.