Mobile app does not accept tags when entering split transactions

iusdcm1

I have been experiencing this issue for a while. When I am using the mobile app on IPhone, if I am entering a split transaction, the app will not accept tags on each split item. I have to wait till I get home to enter the tags. Can Quicken please look into this?

iusdcm1

Quicken, can you please look at this?

Quicken Anja

Hello @iusdcm1,

Thank you for taking the time to report this issue!

I attempted to replicate the issue but was unable to do so. To better assist you, I’d like to gather a bit more information:

• When did this issue first begin?
• Are you experiencing this issue with multiple accounts, or just one in particular?
• What troubleshooting steps, if any, have you tried so far?

Please check back and let us know. Looking forward to your response!

iusdcm1

This issue started in January. But it comes and goes. Today it works fine. Crazy.
I will let you know when it happens again. Thank you.

Quicken Anja

Thank you for following up and letting us know that it is working now.

Should the issue return, please don't hesitate to reach back out! Thank you.

iusdcm1

Hello, once again the Quicken Mobile App will not accept tags when entering split transactions. When I enter the tag and push apply it won't take the tag and the field is just empty. Can you check this out?

Quicken Jasmine

Hello @iusdcm1,

Thanks for reaching back out!

Could you provide screenshots of what you’re seeing (excluding any personal information)? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thanks!