Payees and favorites lost on Quicken Mobile iOS

DBBoulder
DBBoulder Quicken Mac Subscription Member
edited November 16 in Errors and Troubleshooting (Mobile)

Quicken on iPhone required a password entry for the 1st time in years, then when I logged in, no payees were available. I reset and unsynced and resynced, now payees are there but Favorites do not work.

What happened? New release?

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @DBBoulder,

    To assist with this, please provide more information. Did you recently restore a backup or do a cloud reset (earlier than the one you specifically mentioned in your post)? Those are things that may trigger you to need to login on the app.

    You mentioned that Favorites isn't working. In the mobile app, have you gone to Settings and verified that Favorites is turned on?

    I look forward to your response!

    Quicken Kristina

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