Quicken Web and App Zero for Many Stocks/funds

mtn_living

Have started using the Quicken web version and IOS app version while traveling. About 1/3 of stocks and funds in portfolio showing zero price change. Have switched back and forth or real time quotes. Reframing doesn’t seem to do anything. Weirdly, if I click into an individual stock I see open and close prices are different but Quicken online doesn’t translate that into a total valuation change for my position in that stock.

Never seen issue on desktop version. Anyone else see same issues?

Quicken Kristina

Hello @mtn_living,

To assist with this issue, please provide more information. When did you first notice this issue? You mentioned this affects roughly 1/3 of the holdings in your portfolio; is it always the same 1/3? Is there anything the affected holdings have in common (for instance, all being with the same financial institution, all being the same sort of holding, etc.)? If you're willing, would you please post a screenshot of one of these holdings where the opening and closing prices are different, but Quicken on the Web/Mobile app shows 0 for price change? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

I look forward to your reply!

Quicken Kristina

Hello @mtn_living,

I haven't heard from you in a while. Do you still need assistance?

Thank you!