Cloud SYNC error
Best Answer
-
Please try to Reset Sync so that the current cloud sync file is replaced with a fresh complete copy.
Do NOT delete entire account registers on the desktop/laptop together with all their transactions. That would only make the problem worse.Delete the 3 register transactions before you Reset Sync. After Sync is complete reenter the 3 transactions including any category splits.
Do note that a full Sync process may take many minutes to complete.
Log out of your mobile app, then do this on your desktop / laptop:
How to reset Sync to Cloud
- Go to Edit / Preferences / Quicken ID, Sync & Alerts
- Under the "Mobile and Web" group to the right, if present, click the "Reset your cloud data" link and follow the instructions until it is complete.
5
Answers
-
It seems that I can't sync, so I will reset my cloud account by deleting the data, I will lose a lot of info I entered but I can not wait, TAXES!!!0
-
Please try to Reset Sync so that the current cloud sync file is replaced with a fresh complete copy.
Do NOT delete entire account registers on the desktop/laptop together with all their transactions. That would only make the problem worse.Delete the 3 register transactions before you Reset Sync. After Sync is complete reenter the 3 transactions including any category splits.
Do note that a full Sync process may take many minutes to complete.
Log out of your mobile app, then do this on your desktop / laptop:
How to reset Sync to Cloud
- Go to Edit / Preferences / Quicken ID, Sync & Alerts
- Under the "Mobile and Web" group to the right, if present, click the "Reset your cloud data" link and follow the instructions until it is complete.
5 -
When I follow this yellow brick road, I do not get the "reset your cloud data" line to appear ... what next?0
Categories
- All Categories
- 12 Product Ideas
- 27 Announcements
- 184 Alerts, Online Banking & Known Product Issues
- 17 Product Alerts
- 724 Welcome to the Community!
- 603 Before you Buy
- 1.1K Product Ideas
- 49.7K Quicken Classic for Windows
- 15.4K Quicken Classic for Mac
- 983 Quicken Mobile
- 772 Quicken on the Web
- 73 Quicken LifeHub