Why will Royal Bank not connect my Joint Account. It used to be OK

Deke_271
Quicken Canada 2016 Member ✭✭
So through repeated fixes and Royal Bank issues I am stuck with a Joint account that will not be recognized. My Credit card, chequing and Visa are all in there. But my previously working Line of Credit and my previously working Joint account, not. I have edited the numbers to make the they're right. I have deactivated and reactivated several times. no avail. Only 3 out of 5 accounts still are recognized. What is the fix? If there is one.
0
Best Answer
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1. Try to deactivate on line services for those accounts.
2. Go to RBC on line
3. Download your transactions
4. RBC program will ask you to create a new account or to choose one in your accounts.
5. RBC program will ask you the same questions for each account not already linked.
It should fix your problem.5
Answers
-
1. Try to deactivate on line services for those accounts.
2. Go to RBC on line
3. Download your transactions
4. RBC program will ask you to create a new account or to choose one in your accounts.
5. RBC program will ask you the same questions for each account not already linked.
It should fix your problem.5
This discussion has been closed.
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