how to remove [C]apital one as online biller

forest1946 · July 2020

Each time i talk to support they help me remove this biller. Each time I open quicken it shows back up. How do I remove this so it does not reappear. I am unable to continue with my check pay set up because of this. Please help

Sherlock · July 2020

If you haven't already, I suggest you delete the Cloud account associated with the Quicken file. Note: You need to use another Quicken file with Sync enabled to delete the Cloud account associated with original Quicken file. You may create a temporary Quicken file for this purpose (select File > New Quicken File...)

To delete a Cloud account associated with a Quicken file:

Open another Quicken file.
Select Edit > Preferences...
Select Quicken ID & Cloud Accounts
Select Cloud accounts associated with this Quicken ID(#)
Select the Cloud account associated with the original Quicken file.
Select Delete
Enter yes
Select Delete
Select Close
Open the original Quicken file

Sherlock · July 2020

If you haven't already, I suggest you delete the Cloud account associated with the Quicken file. Note: You need to use another Quicken file with Sync enabled to delete the Cloud account associated with original Quicken file. You may create a temporary Quicken file for this purpose (select File > New Quicken File...)

To delete a Cloud account associated with a Quicken file:

Open another Quicken file.
Select Edit > Preferences...
Select Quicken ID & Cloud Accounts
Select Cloud accounts associated with this Quicken ID(#)
Select the Cloud account associated with the original Quicken file.
Select Delete
Enter yes
Select Delete
Select Close
Open the original Quicken file

how to remove [C]apital one as online biller

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