How to select the premium package for online and check payments?

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Since 1992
Since 1992 Member ✭✭
in Paying Bills, Online Billers & Reminders (Windows)
Since I already pay the $9.95 or the $12.04 per month for Bill Pay, and my email tells me that I can get 15 electronic and 15 check payments why does the Payment Accounts for Quicken Bill Manager show just 12 Quick Pay and 3 Check Pay after the initial setup?
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  • Quicken Sarah
    Quicken Sarah Alumni ✭✭✭✭
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    Hello @Since1992

    Thank you for taking the time to share your question with the community, although I apologize that you have not yet received a response.

    If you are not seeing the appropriate amount of Quick and Check Pay payments, I recommend contacting Quicken Support for assistance with ensuring the correct plan is applied to your subscription.

    I hope this information is helpful and please let us know how it goes with support.

    Thank you again,

    Sarah
  • Since 1992
    Since 1992 Member ✭✭
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    Regrettably, the Contact page does not load a phone number or a chat screen for me to be able to contact support. The screen clearly indicates that support is provided with the Premier level of software. Please provide contact instructions via email or other means.
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