Newegg(synchrony) statement not downloading online bill

Hello @Greg Brown

Thank you for taking the time to visit the Community to report your issue, although I apologize that you are experiencing this trouble.

I have taken the liberty of reviewing the online biller profile and I show that the bill is successfully syncing, however, there has not been a PDF document in quite some time.

I have gone ahead and reported this issue, please allow 72 hours before attempting to update the bill again, and please let me know if the PDF is still misssing.

Thank you,
-Quicken Tyka