Invalid certificate for USAA downloadsClosed
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Hello @jamiekdavidson
Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It sounds like we may need to validate the the connection again by deactivating/reactivating it. I'll leave steps on how to do so down below.
First thing I'll recommend is to save a backup to revert back to just in case. You can find how to do so down below.
https://www.quicken.com/support/how-backup-or-restore-your-quicken-data
Next we'll try deactivating all of the accounts. You can do so by following the article listed down below.
https://www.quicken.com/support/deactivate-online-banking-services-quicken-account
Once all the accounts are deactivated go ahead and follow the article here on reconnecting the accounts.
https://www.quicken.com/support/reactivating-deactivated-account
Once you've tried this let us know if you're able to get the accounts back up. If not we'll see what can try next.
Thanks,
Quicken Francisco
I'm glad to hear that you got it backup and running with direct connect. Direct connect is a method where instead of going through quicken servers to retrieve information from the bank you instead go directly through the banks servers. There's a bit more than that and I'll leave an article down below if you'd like to know more.
https://www.quicken.com/support/how-quicken-connects-your-bank
If you do run into any more issues please let us know and we'll see what we can do!
Thanks,
Quicken Francisco
After installing new Mac OS (Big Sur) my USAA credit card accounts are not downloading. All my other financial institutions are downloading correctly.
Can you provide with some insight on the following:
USAA requires two factor authorization. Does this mean I must use Quicken Connect (not Direct Connect) to download transactions? Is this correct?
Is there anyway to confirm my USAA credit card accounts are working without having to wait for a new transaction to download? Is there a report or functionality to test credit cards are properly setup in Quicken?
When I got o Windows/Account Status/ and then try to update the USAA credit cards nothing happens. When I update all the other financial institutions the last update comes back with the current time which leads me to believe this is working, but not for USAA credit cards.
I just need to download USAA credit card transactions and I want to avoid having to setup a new quicken file.
Any guidance would be appreciated!
First thing I'll
recommend is to save a backup to revert back to just in case. You can find how
to do so down below.
https://www.quicken.com/support/how-backup-or-restore-your-quicken-data
Next we'll try
deactivating all of the accounts. You can do so by following the article listed
down below.
https://www.quicken.com/support/deactivate-online-banking-services-quicken-account
Once all the accounts are
deactivated go ahead and follow the article here on reconnecting the accounts.
https://www.quicken.com/support/reactivating-deactivated-account
Hope this helps!