I used to be able to download credit card transactions.

aamazingd Quicken Windows Subscription Member

February 2021 in Download, Add/Update Accounts (Windows)

Now I get an error message "OL-221-A". I tried to deactivate the account and reactivate it to no avail. help please.
Thank you.
Denys

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Answers

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  Sherlock Quicken Windows Subscription Member ✭✭✭✭

  February 2021 edited February 2021

  Please provide the version of Quicken being used: select Help > About Quicken

  Please provide the full name of the financial institution and the connection method being used: open the register, press Ctrl + Shift + E and select the Online Services tab.
  

  
  If you haven't already, you may want to review: https://www.quicken.com/support/error-message-ol-220-ol-221-ol-222-ol-223-ol-224-ol-225-or-ol-226-when-using-online-services

  
  

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  aamazingd Quicken Windows Subscription Member

  February 2021

  Thanks Sherlock for the help. I did everything but no results. I finally contacted my bank to find out they are the ones with the problem. Now I'm waiting for them to fix it.

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