missing transactions when there's multiple transactions with the same amount

TF · February 2021

Hi, I have had this issue intermittently with Quicken over the years. When I have multiple transactions of the same amount. Say I sent 4 100 transactions at the same time, Quicken may only download 3. I have seen this happen with multiple bank accounts. It's happened twice this week with Bank of America and also with my Chase account. I am not sure this is a Quicken server issue, banks not giving Quicken all the transactions or the Quicken client thinking it's a duplicate. Thanks for any tips or help.

Sherlock · February 2021

Intuit continues to have difficulty maintaining the Express Web Connect connection method for Quicken. If you are not willing to accept the unreliability of this connection method, I suggest you use the Direct Connect or the Web Connect connection method if available instead. If you haven't already, you may want to review: https://www.quicken.com/support/how-quicken-connects-your-bank

TF · February 2021

Thanks Sherlock, I am already with direct connect on Chase and also has this problem.

TF · February 2021

And from previous posts around Dec 2020, BOA direct connect is broken.

Sherlock · February 2021

TF said:

Thanks Sherlock, I am already with direct connect on Chase and also has this problem.

If you haven't already, I suggest you attempt the Copy and Validate instructions as described in: https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows

TF · February 2021

Thanks again for the help Sherlock!

missing transactions when there's multiple transactions with the same amount

Comments

Categories