Addition Financial Credit Union CC-508
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zstaylor2
Member ✭✭
I've been receiving this code for almost 2 weeks. I've logged into the credit union account from a browser and can't find any pop ups that I need to accept. Interesting, when I called quicken support they had me create a test account that downloads transactions perfectly. The only message I got back from the escalation team was to contact Addition. Any suggestions?
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Best Answer
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Hi @zstaylor2
Just wondering - given that you were ale to successfully connect in the test file, have you tried deactivating and reactivating the account in your regular datafile? I would suggest that you create a new backup file first. Then deactivate the account > close Quicken > reopen and then reconnect the account.
Let me know how that goes.
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -1
Answers
-
Hi @zstaylor2
Just wondering - given that you were ale to successfully connect in the test file, have you tried deactivating and reactivating the account in your regular datafile? I would suggest that you create a new backup file first. Then deactivate the account > close Quicken > reopen and then reconnect the account.
Let me know how that goes.
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -1 -
@Frankx - You could be a lifesaver! That seems to have worked. I'm not sure why Quicken support didn't suggest that in the last 2 weeks I've been calling them.0
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