Why does the cleared balance match the statement balance with no charges marked off?

Lisa H.
Lisa H. Quicken Windows Subscription Member
in Registers & Transactions (Windows)
When reconciling a credit card the cleared balance matches the statement balance even though there are no charges checked off. This is only happening on one credit card, all the others are working normally.
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Answers

  • Lisa H.
    Lisa H. Quicken Windows Subscription Member
    Figured it out, there was a transaction in the registered labeled opening balance that had the same amount as the charges.

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