Fifth Third - Incorrect Online Balance

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System
System Member admin
in Download, Add/Update Accounts (Windows)
This discussion was created from comments split from: Wrong online balance.

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  • michaellaros
    michaellaros Member ✭
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    With my Fifth Third checking quicken 32.12 shows zero online balance regardless of what the actual online balance is (e.g. - looking at the online account). For me this problem started very recently - looks like it has been around in different forms for others for awhile. Quicken is not operating correctly here - has nothing to do with pending transactions.
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
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    Hello @michaellaros

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response. 

    At this time I would recommend contacting support directly for advanced troubleshooting steps. 
     

    Quicken Care has the tools to review the logs and escalate the issue if necessary. 

    Thank you, 
     

    -Quicken Tyka 

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