Inventory - When moving from a win 7 computer to a win 10 new computer - inventory item detail

When I installed Quicken on a new windows 10 computer and used the backup inventory file the item detail does not function. When selecting the item detail icon the inventory program closes and reverts back to standard Quicken. Both independent copies of the backups function the same. When I install the backups back into the win 7 computer they work fine. tech support says they never supported win 7 and they will not help.