InTouch Credit Union error OL-295

AdolphG
AdolphG Quicken Windows Subscription Member ✭✭
edited May 2021 in Download, Add/Update Accounts (Windows)
i have been getting an OL-295-A error for several days when trying to update my Intouch Credit Union accounts

Best Answer

  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭
    Answer ✓

    Hello @AdolphG

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues updating from your CU. I'm wondering here what could exactly be causing the issue. With it being a 295 there's a couple of different things that could be causing the issue. Have you taken a look at the 295 troubleshooting article just yet? If not I recommend taking a look to start off here. I'll leave a link down below.

    https://www.quicken.com/support/error-when-using-online-services-ol-297

    Once you get a chance to try these steps, please let us know what you find.  From there we'll better understand our next steps.

     

    Thanks,

    Quicken Francisco


Answers

  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭
    Answer ✓

    Hello @AdolphG

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues updating from your CU. I'm wondering here what could exactly be causing the issue. With it being a 295 there's a couple of different things that could be causing the issue. Have you taken a look at the 295 troubleshooting article just yet? If not I recommend taking a look to start off here. I'll leave a link down below.

    https://www.quicken.com/support/error-when-using-online-services-ol-297

    Once you get a chance to try these steps, please let us know what you find.  From there we'll better understand our next steps.

     

    Thanks,

    Quicken Francisco


  • Planowylde
    Planowylde Quicken Windows Subscription Member ✭✭
    @AdolphG I've also been getting an OL-295-A error when trying to update my ITCU accounts. I first received the error on May 13.

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