Quicken-Mac USAA transactions not downloading

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jlatimer3
jlatimer3 Member ✭
edited April 2022 in Errors and Troubleshooting (Mac)
Hello! As of this morning, transactions from USAA don't seem to be downloading. I've tried resetting the connection without success. It seems to be connecting just fine, and I'm not getting an error message. The online balance is updating correctly. But new (cleared) transactions are not downloading.

Is this a temporary error or something on my side that I need to fix?

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  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    edited October 2021
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    Hello @jlatimer3, 

    Thank you for reaching out to Quicken Community. I apologize you are having difficulties updating your account(s). At the moment I do not see an open alert for USSA Bank. To better assist you I need more information. For instance, what connection method are you using? Is this also occurring in a backup? Do you have a VPN? 

    To check the connection method select the account in question then Settings >Downloads. 

    Once more information is gathered we can move forward in diagnosing the issue at hand. 

    -Quicken Paloma  
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