Error during syncing

DrJohn
DrJohn Member ✭
edited January 2022 in Errors and Troubleshooting (Windows)
Received the following after syncing Quicken: Severity: Important
Description: The desktop transaction in “” on “05/01/2017” for $-50.00 was not synced. Parameter accountid must be specified for this request.
Repair: ‘empty’
How do I fix this? Note the account name appears to be nothing.

Comments

  • UKR
    UKR SuperUser ✭✭✭✭✭

    Please try to Reset Sync so that the current cloud sync file is replaced with a fresh complete copy
    Do note that a full Sync process may take many minutes to complete.

    Log out of your mobile app, then do this on your desktop / laptop:

    • Go to Edit / Preferences / Mobile and Web
    • Click the "Reset your cloud data" link and follow the instructions until it is complete.

    Now log back into your mobile app


  • DrJohn
    DrJohn Member ✭
    Thank you, UKR. Your solution worked.
This discussion has been closed.

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