QFX File Not Working Properly for Capital One Account

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DDub
DDub Member ✭✭
edited January 2022 in Download, Add/Update Accounts (Windows)
Because of the ongoing issues with the One Step Update process with Capital One accounts, I have to download transactions into a QFX file in order to add them to Quicken. Today, I attempted to download transactions from 12/3/21 to 12/20/21. Only 3 of 10 transactions downloaded. WHY?

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  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
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    DDub said:
    Because of the ongoing issues with the One Step Update process with Capital One accounts, I have to download transactions into a QFX file in order to add them to Quicken. Today, I attempted to download transactions from 12/3/21 to 12/20/21. Only 3 of 10 transactions downloaded. WHY?
    Hello DDub, 

    I know that downloading QFX files as a workaround when some of the transactions are missing can be distressing. When you open a totally new file and you add an account then import the transactions there, are you still missing some of them? It may also be beneficial to the Community's understanding of the issue if you would go to 'Help' in the upper menu of the screen while Quicken is open and then to 'Report a Problem.'

    Thanks,

    Quicken Jared 
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