Why did Quicken STARTER stop downloading transaction information in the memo column?

wpg 51
wpg 51 Member ✭✭
edited January 2022 in Download, Add/Update Accounts (Windows)
The transaction information ie Internet Bill Pay 000000999999 creditcard used to appear in the memo column. Recently, it doesn't show up. I use this information to match related transactions, such as when I get a deposit and match it up to another transaction like when I transfer the funds to another account. How can I get it back?

Answers

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    Financial institution and connection method?

    Also check that this setting isn't on:

  • wpg 51
    wpg 51 Member ✭✭
    Thank you for your response. I use the quicken starter version and I don't see the box you highlighted. Is there any other way to update the memo when downloading? In my columns section, I have the column downloaded memo on my register.
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