password issues - I get a password does not match message
mamap
Member ✭✭
I get a password does not match message when logging into the app (with the same password I used the day before). Click forget password and it asks me to login, instead of changing. I try to login to quicken.com and get invalid credentials. Tried on another computer and did not work. Wanted to contact support but since my passwords don't work, I can't get in or even find a phone number to contact anyone. Help!
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Best Answer
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Waited on call to support for 30 minutes but was able to log in.0
Answers
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I am having the same issue this morning.0
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Thanks. So it is not just me or my computer. I have had similar problems before which is very frustrating.0
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Have you tried rebooting the computer? Sometimes that fixes things ...
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It should be the exact same User / Pw as used to access this forum - your Quicken ID / Pw
QWin - R54.16 - Win10
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I have rebooted twice. I used the same login that I have used. Hope to get some assistance from Quicken0
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I have rebooted as well and have never had this issue until today. Quicken updated to the latest, then I could no longer get in to my file.0
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Waited on call to support for 30 minutes but was able to log in.0
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What was the solution? I am now having the same issue0
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Solution was calling support and they were able to get me in.0
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Unfortunately for me, support was not able to unlock my file, determined it was corrupted and too big. I managed to get a relatively recent back up open and had to start a new file.0
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