TD Ameritrade One Step Update stopped working

jachamb777
jachamb777 Quicken Mac Subscription Mac Beta Beta
edited February 2022 in Download, Add/Update Accounts (Mac)
All 3 of my TD Ameritrade accounts stopped connecting in Quicken for Mac on 01/18/2022.  This morning, I was prompted to reenter password and given the option to save it in my keychain.  That triggered the online setup process to launch and when I pick TD Ameritrade from the list it is now only giving the option to set up the account back up as a manual account and all other connection methods are grayed out.  I am using the latest Mac version of Quicken (6.5.1) and I have not seen an update recently so this new issue does not seem to me to be related to any release.  Is this a weird connection issue or will I not be able to use Quicken going forward to connect to my TD Ameritrade account?  Thanks for any help with this.

Answers

  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    jachamb777 said:
    All 3 of my TD Ameritrade accounts stopped connecting in Quicken for Mac on 01/18/2022.  This morning, I was prompted to reenter password and given the option to save it in my keychain.  That triggered the online setup process to launch and when I pick TD Ameritrade from the list it is now only giving the option to set up the account back up as a manual account and all other connection methods are grayed out.  I am using the latest Mac version of Quicken (6.5.1) and I have not seen an update recently so this new issue does not seem to me to be related to any release.  Is this a weird connection issue or will I not be able to use Quicken going forward to connect to my TD Ameritrade account?  Thanks for any help with this.
    Hello @jachamb777,

    I apologize for any distress this issue may have caused, and I am thankful to you for reaching out to the Quicken Community about this trouble. Before I go any deeper into possible troubleshooting, I have a couple of questions. Have you noticed problems with connectivity in any other web-capable applications? Also, do you make use of a Virtual Private Network, a FireWall, or antivirus software? Sometimes these can cause interference with the Quicken software's links to online banking services. 

    I look forward to your answer any time you can check back in, and thanks again for speaking with us about the matter.

    Regards,

    Quicken Jared
This discussion has been closed.

Categories