USbank account shows duplicate transaction entries

Question

I don't know how to delete them

mollyarch · Answer

I finally decided to call quicken tech support and just get rid of everything and start from scratch using the Quicken "official guide" book. Thank you for trying to help me.

NotACPA · Answer

"Quicken subscription for individuals" isn't a Q product.
" I don't understand "what build of that product" means. "I told you how to find the build and the product name in my prior reply.You need to tell us the exact wording of the error message that you're getting.

mollyarch · Answer

I'm using quicken subscription for individuals, just purchased, so the most recent one. I don't understand "what build of that product" means. Will look at help for that info. It occurs with a checking account. I have several accounts and the problem is only on the "family checking" . I am getting an error message that there are problems with that account particularly that I deleted some entries and quicken didn't like that. I really don't know what to do. I've only had quicken for a few months and with my husband's stroke haven't had the time to learn it. I'm thinking of deleting the account that is the problem because it doesn't have information I need to save. Then I can re download the account from USB.