Quicken Windows - Cannot delete an account [Edited]
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OompahDaddy405
Member ✭
Problem - Quicken crashes when I try to delete an account.
History - When I switched from Mac to PC, I was able to move my data over with no problem. I had never used the online banking before, so I thought I would give it a try. I created duplicate accounts instead of sending the online banking to my existing accounts. I want to delete the newly created accounts, as I want to keep my past history. When I try to delete or deactivate, it totally crashes the program and I have to open Quicken again.
History - When I switched from Mac to PC, I was able to move my data over with no problem. I had never used the online banking before, so I thought I would give it a try. I created duplicate accounts instead of sending the online banking to my existing accounts. I want to delete the newly created accounts, as I want to keep my past history. When I try to delete or deactivate, it totally crashes the program and I have to open Quicken again.
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Answers
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Hello @OompahDaddy405,
Thank you for reaching out to the Quicken Community. We apologize you are having this difficulty. Could you please validate your file? Before starting the process please ensure you have made a backup of your current file.
To do this please select File >Validate and Repair file. On the popup window check the first box "validate" then click OK. Once the file has been validated please attempt to delete another account and let us know how it goes!
-Quicken Paloma0
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