Reconcile account window on R39.23 Quicken for Windows is unresponsive

lkidder0923
lkidder0923 Quicken Windows Subscription Member ✭✭
edited May 2022 in Download, Add/Update Accounts (Windows)
After downloading transactions from my bank with no problem, the "reconcile account" window displays unreconciled transactions correctly, but the buttons for "done" or "finish later" are unresponsive -- nothing at all happens. So I have to close the window manually. This happens on any account. Any advice? Could it be a release bug?

Comments

  • miklk
    miklk Quicken Windows Subscription SuperUser, Windows Beta Beta
    That sounds more like and install or data problem. 

    I would do a validate and see if that fixes it which is unlikely. 

    Then I would do clean reinstall
    https://www.quicken.com/support/using-qcleanui-uninstall-quicken

    After that, if still no good, restore a backup when it was working. Suggest going back to March 3 or earlier in case a version bug effected you. 

    Lastly, do a file copy to a new copy of your file which would require reconnecting all online features
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