I have not been able to update my Citibank accounts recently

whyDowngrade said:

I am a very new "new" Quicken (but was an old "old Quicken" user)
I see the posts indicating I am not the only one with a Citibank (for me) sporadic download problem

Hello @whyDowngrade, 

I am sorry to hear about this issue with account updates. Thank you for bringing this matter up for discussion here on the Quicken Community.

Are you noticing any error messages when attempting to connect or add accounts to online banking services? If so, there is currently an Open Alert regarding Citibank and connectivity issues that is most likely related to the situation you are describing. You can view the thread linked here for any additional information or available updates. 

I hope that is helpful, and feel free to reach out with additional questions or concerns.

Thank you,

Quicken Jared