Citibank and Express web connect

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Dick Blaine
Dick Blaine Member ✭✭
edited July 2022 in Errors and Troubleshooting (Windows)
For the past 2 months or so I have not been able to download Citibank credit card transactions into Q. I am able to use QFX and that does work. Is this a Q bug? Did citibank stop support for direct express web connect?
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  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
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    Dick Blaine said:
    For the past 2 months or so I have not been able to download Citibank credit card transactions into Q. I am able to use QFX and that does work. Is this a Q bug? Did citibank stop support for direct express web connect?
    Hello @Dick Blaine, 

    I am sorry to hear about this issue with account downloads. Thank you for asking about this matter here on the Quicken Community.

    Currently, there is an Open Alert regarding Citibank and connectivity issues that is likely related to your situation. You can read any additional information and any available updates in the thread linked here.

    I hope that is helpful. 

    Thank you,

    Quicken Jared 
  • TolgaT
    TolgaT Member ✭
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    This issue is still ongoing. Unable to sync citibank accounts. Total disappointment
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