How Can I Delete a Stuck Reminder?

Good morning all -

I have a reminder that's undelete-able. I'm using the current subscription build R.42.8/Build 27.1.42.8 of Home, Business & Rental Property. The reminder is in the attached screenshot. It has no date and no instances left and indicates that it's done, but it appears both in the account ledger (affecting balance) and in the reminders windows. I can't edit, delete, or modify it. (Nothing happens when I choose edit all instances) And I have used the repair and validate tool several times with no luck and no errors related to it. Any other ideas? Appreciate the help - Bill Wolk
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Best Answer

  • UKR
    UKR SuperUser ✭✭✭✭✭
    Answer ✓
    Have you tried clicking on this reminder to select it, then click "Delete" in the Menu bar on top of the window?
    Normally, while running both a Validate and a Supervalidate, such reminder either disappears or can be deleted afterwards using "Delete" in the Menu Bar.

    Validate and Supervalidate instructions

    First save a backup file prior to performing these steps

    Validate: 

    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 30 secs)
    7. Reopen Quicken and see if the issue persists.

    Super Validate:

    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Supervalidate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 30 secs)
    7. Reopen Quicken and see if the issue persists.

Answers

  • UKR
    UKR SuperUser ✭✭✭✭✭
    Answer ✓
    Have you tried clicking on this reminder to select it, then click "Delete" in the Menu bar on top of the window?
    Normally, while running both a Validate and a Supervalidate, such reminder either disappears or can be deleted afterwards using "Delete" in the Menu Bar.

    Validate and Supervalidate instructions

    First save a backup file prior to performing these steps

    Validate: 

    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 30 secs)
    7. Reopen Quicken and see if the issue persists.

    Super Validate:

    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Supervalidate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 30 secs)
    7. Reopen Quicken and see if the issue persists.

  • Bill Wolk
    Bill Wolk Member
    It worked! The Super Validate was the key. It found the damaged reminder and deleted it. Thanks very much to taking the time to respond! Best - Bill
  • UKR
    UKR SuperUser ✭✭✭✭✭
    Thanks for reporting back. Glad to hear that your problem is solved.
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