Quicken BLOCKING access to desktop app since latest patch for "expired users" ALERT

Mosi · July 2022

So my subscription expired a week ago. I have been thinking about renewing it. I am not happy that there is no discount for existing members, ever, or multi-year package. I have been using Quicken since 1998. Today I open the app, it updates a patch, and then tells me since my subscription expired prior to the patch I cannot use the product. I tried to re-open it, and get this same prompt, where clicking "OK" just closes the desktop application.

Are you serious? I am a Digital product manager for a Fortune 5 company. We think about our customer experience daily, and prioritize all our features on web and in app with customer/patient priority in mind. [Removed-Rant].

NO. This is the last straw with you guys. I'm not even going to talk to support or wait on the phone [Removed-Disruptive].

[Deleted User] · July 2022

@mosi - Please take a look at this Quicken Support article, it might help your situation.

https://www.quicken.com/support/reinstalling-and-patching-your-quicken-subscription-version-after-your-membership-has

mshiggins · July 2022

@Mosi I agree with you. Quicken Inc's treatment of users with expired subscriptions is just rubbing salt in the wound of the subscription processes. There is no need for Quicken Inc to treat users so poorly.

Quicken BLOCKING access to desktop app since latest patch for "expired users" ALERT

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