In One Step Update, Financial Institutions data summary is not shown when finished.

TerryG44
TerryG44 Quicken Windows Subscription Member ✭✭
edited September 2022 in Errors and Troubleshooting (Windows)
When I use my One Step Update I use to get a summary of the Updated items for both the Financial Institutions and Online Services. Now I only get Online Services. Somewhere I lost the Financial Institutions List. I get the data but not the list. Can any one help me fix this problem?

Answers

  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Hi @TerryG44

    I have heard that sometimes the summary gets wonky (that's a technical term) and can stop reporting the update account information.  I suggest that you try this:

    1) Open the "Update Summary" drop-down menu and select "Update Summary" per this Snip


    2) Un-check the "Show just the last update" box at the bottom of the window;
    3) Run a One Step Update;
    4) Now when the "Update Summary" opens up - click the "Show just the last update" box (turning it back on);
    5) Run another One Step Update again.

    Let me know how that goes.

    Frankx

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  • TerryG44
    TerryG44 Quicken Windows Subscription Member ✭✭
    FrankX - Tried you suggestion. Update summary was not checked. Looks like I might have to uninstall Quicken and put a fresh copy on.
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