Chase re-authorization - does not complete

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Andrew
Andrew Member ✭✭
edited October 2022 in Errors and Troubleshooting (Windows)
I follow the prompt within Quicken, and log into Chase. I get a completely blank browser page with a Chase logo at the top (no list of accounts) and an endless "progress" circle going round in Quicken. Will not complete task. Help!
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  • Andrew
    Andrew Member ✭✭
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    After several minutes, the Chase browser page changed to "Outage Chase" Then "we'll be back shortly.
    I guess I'll try again later.
  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
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    Andrew said:
    After several minutes, the Chase browser page changed to "Outage Chase" Then "we'll be back shortly.
    I guess I'll try again later.
    Hello @Andrew,   

    I am sorry to hear about this strange message and the reauthorization process seemingly failing. Thank you for alerting us to this here on the Quicken Community.

    If the issue is continuing when you have the chance to try the process once more, I recommend reaching out to Quicken Support about this issue, using the link provided here. They will be able to document and troubleshoot this issue further.

    I hope that is helpful, and feel free to reach out with any additional questions or concerns. 

    Thank you,

    Quicken Jared 
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